Business Letters

Write A Strong Close

If the average business letter starts poorly, then it invariably finishes poorly. Your closing paragraph should bring your letter to a polite, businesslike close. Typical final paragraphs in business letters invite the reader to write again or use overused and meaningless phrases that detract from the impact of the letter. Take a look at these examples of good closing sentences for business letters:

I would again apologise for the delay in replying and I trust that this has clarified the points you have raised, however, if you wish to discuss any points I have not clarified, or need any further information, you may wish to telephone or contact me accordingly.

I look forward to hearing from you and in the meantime, should you have any queries, please do not hesitate to contact me.

I regret that I cannot be of more assistance in this matter, and should you have any further queries, please do not hesitate to contact me.

Your last paragraph should do something. In a longer letter it can summarise the key points or repeat the key message. If some action is needed, explain what you want the reader to do or what you will do. Use positive words such as when not if.

Avoid using weak phrases and overused business phrases in your closing paragraph.

  • Thanking you for your...
  • Hoping for a prompt reply...
  • Thanking you in advance for your assistance...
  • Trusting this answers your questions...
  • Please do not hesitate to contact me
  • I trust this clarifies the situation

End your letter positively and politely. Don’t leave your reader in mid-air, but use the final paragraph to explain or repeat what you want your reader to do.