Dr. Judith M. Newman

Managing Information


We’re all swamped with information during the day – email, memos, ordinary mail, articles, synopses, instructions, manuals… the list goes on and on. It’s not all equally important—the challenge is prioritizing what comes in and deciding what to do about it.

A useful system is comparable to the “triage” system used by the medical community:

1. TRIAGE

  • Urgent: Deal with it immediately
  • Important: Put it in a dated TO DO pile/folder/bin and deal with it when you have time
  • Unimportant: Discard – if it is really important it will come back to you

Here’s another way of handling information:

2. SIX THINGS TO DO WITH ANY PIECE OF INFORMATION

  • Discard: Get rid of it
  • Delegate: Pass it on to someone else
  • Do: Take care of it immediately
  • Date: Put it aside in a daily file so you can get to it later
  • Drawer: Store it
  • Deter: Keep it from getting to you in the first place

The point is, you need some system for managing information. The hardest thing is to discard stuff for fear it might be important. DISCARD as much as you can—if you’ve made an error, whatever it is will come back to you! You’ll have a second and third chance to deal with it.